Your funding. Your workers. Your schedule. We handle the paperwork, you keep the control.
Self-management is the smartest way to get more out of your Support at Home budget — but only if it's actually easy to run. Care Made Easy gives you the control and choice you want, without leaving you to figure out invoices, compliance, or aged care rules on your own. You pick the people who come into your home. You agree the rates. We take care of the rest.
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Take charge of your care, without taking on the paperwork
Some people want a provider to organise everything for them. Others want to choose their own workers, set the schedule, and make sure every hour of funding actually goes towards care. If that sounds like you, self-management is the right model — and Care Made Easy is built specifically for it.
When you self-manage with us, you decide
Behind the scenes, we manage your quarterly budget, pay your invoices, run compliance and clinical checks, and keep you across any changes from the Department of Health and Aged Care.
Who comes into your home
Bring across a carer you already trust, or choose someone new from your local community
When services happen
Your schedule fits your life, not the other way around
What you pay for care
Agree fair rates directly with your workers, so more of your funding becomes real hours of support
How involved you want to be
Lean on your Care Manager more at the start, take the reins as you get comfortable
How self-management with Care Made Easy works
We talk through your needs
Book a free in-home consultation. We'll listen to what matters to you, walk you through how self-management actually works, and answer any questions about your Support at Home classification.
We build your care plan and budget together
Your dedicated Care Manager works with you to design a Care Plan that fits your goals and your funding level — every dollar mapped to services that genuinely make a difference at home.
You choose your workers
Already have a carer, cleaner or gardener you love? Bring them across. Don't have anyone yet? We'll help you find trusted local workers and agree on fair rates that fit inside your budget. Every worker you bring across is qualified and cross-checked by Care Made Easy before they start — see how we onboard your workers below.
We handle the admin in the background
We pay your workers, manage your quarterly budget, run compliance and clinical checks, and send you a clear monthly statement. You stay in control — without drowning in paperwork.
Real support, not just a payment service
A good self-managed provider is more than an invoice processor. Here's everything that comes standard with Care Made Easy:
Personalised care planning
Medication management and administration
Clinical oversight
Budget and payment management
Compliance and worker onboarding
A friendly team you can actually reach
Lower rates. Same funding. More hours at home.
Self-management isn't about cutting corners — it's about cutting the markup. When you choose your own workers and we add only a fair admin loading, more of your quarterly Support at Home budget turns into actual hours of care.
Benchmark hourly rates when you self-source workers
These are starting benchmarks for self-sourced workers, not fixed rates — you and your worker agree on the rate together within the rules below.
The catch (it's a fair one)
Workers you self-source must charge at least 10% below our published rate for that service — for example, a self-sourced personal care worker has to be at least 10% below the $97/hr published rate. That way, even after the 10% admin loading is added, your total cost still sits at or below our published price ceiling — so you're guaranteed better value than the standard managed option.
You pick them. We make sure they're qualified to work with you.
As your Support at Home provider, Care Made Easy is responsible for making sure every worker delivering care under your funding is qualified, insured and approved to do the job. That applies whether you've worked with someone for ten years or you've just met them.
It's a one-off process for each worker, and we move as quickly as we reasonably can without cutting corners.
We send your worker the registration links
Once you engage Care Made Easy, we send your sourced workers and any third-party service providers the links to register in our independent worker portal.
Collect compliance documents
Police check, insurance, ABN, qualifications relevant to the service they're providing, First Aid / CPR certificate, and an up-to-date resume.
Sign our service agreement
Your worker agrees to our terms of engagement, rates, invoicing process, and Support at Home compliance obligations.
Care Made Easy approval to start
Once everything's in place, we give the formal sign-off and your worker is cleared to begin.
Ongoing oversight
We keep their documents current, run periodic audits, and step in if anything slips out of compliance — so you don't have to chase it.
Self-managed vs managed at a glance
Benchmark hourly rates when you self-source workers
You'll likely thrive with self-managed care if…
If that's not you — and you'd rather a team take care of every detail — our Managed Support at Home might suit you better. Both come with the same Care Manager, the same clinical support, and the same transparent fees.
Frequently asked questions
Have questions about Care Made Easy and our self-managed Support at Home services? We've got you covered. Take a look at the questions we get asked most.
Self-managed Support at Home means you decide who provides your care, when they visit, and how your funding is spent. We handle the administration — paying invoices, managing your quarterly budget, running compliance and clinical checks — while you stay in control of the day-to-day choices.
Yes. Many of our clients involve a son, daughter or trusted friend in the decisions. Your Care Manager can include them in calls, planning sessions, and budget reviews so everyone's on the same page.
No. If you have a carer you already trust, we'll bring them across. If you don't, your Care Manager will help you find suitable local workers and negotiate fair rates.
Yes. Under Support at Home rules, your provider is responsible for making sure every worker delivering care under your funding is qualified, insured and approved. Even workers you've used for years still need to register in our independent worker portal, supply their compliance documents, and sign our service agreement before they can start invoicing through us. It's a one-off process and we move it through as quickly as we can.
That's completely fine. You can lean on your Care Manager more at the start and take more independence later — or stay supported the whole way. Self-management isn't all-or-nothing.
We run police checks, verify qualifications, confirm insurance, and review services against Support at Home rules. Workers we onboard meet the same compliance standards as the rest of our care team.
Your out-of-pocket contribution depends on your Services Australia assessment — full pensioners typically pay 0% for clinical services, 5% for independence services, and 17.5% for everyday living services. The 10% care management fee and 10% admin loading are paid from your quarterly Support at Home budget, not from your own funds.
Yes — both options are part of the same Care Made Easy service. You can change your mind without changing providers.
Yes. Grandfathered Home Care Package clients can move across to Care Made Easy and self-manage from day one. You keep your existing classification level and any unspent funds (there's no rollover cap for grandfathered clients). We handle the transfer paperwork with the Department of Health and Aged Care so your care continues without interruption.
You can change providers at any time without giving up your Support at Home funding or classification. We coordinate the transfer with your current provider, set up your Care Plan, onboard your chosen workers, and make sure there's no gap in your care. Most switches are completed in two to four weeks — sometimes faster.
Yes, within program rules. Your Support at Home budget can cover assistive technology (like shower chairs, walking frames, or hearing aids) and home modifications (like grab rails or ramps) where they're identified in your Care Plan as supporting your independence. Your Care Manager will help you work out what's eligible.
You can change workers at any time. As your provider, we'll help you find a replacement, handle the transition, and make sure services continue. There's no penalty and no awkward conversation to navigate alone — your Care Manager can step in if you'd prefer.
Once you've had your free in-home consultation and we've built your Care Plan, services can usually begin within a couple of weeks. The exact timeline depends on how quickly your chosen workers can complete onboarding and whether you're transferring from another provider. If you're in a rush, let us know — we'll move as fast as your situation allows.
Book a free in-home consultation. We'll walk you through how everything works, help you understand your funding level, and handle the paperwork to set up your Care Plan.
Customer testimonials
Incredible Ismail, A true act of kindness is never recorded by the giver and never forgotten by the receiver thank you for yours!! In appreciation - Heather Hayes
Very happy with the service. Cleaner, shopping and gardener.
Rosa is a very beautiful, sweet & caring person. She goes thoroughly with you & checks every single detail. Could not asked for more. Very happy with Rosa & Care Made Easy. Keep going & growing.
Ready to take control of your Support at Home?
Book a free in-home consultation. We'll come to you, walk through your funding level, and show you exactly how self-managing with Care Made Easy works — no obligation, no pressure.
Get a free in-home consultation
Enter your details below to organise a free in-home consultation. You can also reach us anytime via info@caremadeeasy.com.au
