Support at Home

Hassle-Free Home Care Services Delivered To You

Simplify your care. Take control, streamline administration, and choose your care providers. Start today!

Support at Home approved provider

$0 hidden fees

Hassle-free care delivered to you

Dedicated care manager

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Relax and leave the management to us

Managing the requirements of the Support at Home program can feel time-consuming and overwhelming, especially when you’re already focused on staying well at home.

So why not leave all the admin to us? Our dedicated team takes care of the paperwork, budgeting, financial reporting, and other administrative aspects, allowing you to focus fully on receiving the quality care you deserve.

Benefits

Why choose us?

Discover the Care Made Easy difference and choose peace of mind, reliability, and exceptional care for your home care needs.

Stress-Free Management

Let Care Made Easy take care of your Support at Home management, ensuring timely provider payments, accurate budgeting, and transparent financial reporting, so you can focus fully on your care.

Save Time

Our care management service
simplifies the administrative tasks
associated with your Support at Home
budget, saving you time and effort,
and allowing you to enjoy a hassle-free
care experience.

Freedom of Choice

With care management, you have the freedom to choose your preferred care providers, giving you the flexibility to receive the services that align with your unique needs and preferences.

Testimonials

Customer testimonials

"Choose a testimonial that either:
- addresses an objection
- talks about a specific problem you solved
- brings up an outcome or result
"

Name Surname

Position, Company name

Incredible Ismail, A true act of kindness is never recorded by the giver and never forgotten by the receiver thank you for yours!! In appreciation - Heather Hayes

Heather Hayes

Very happy with the service. Cleaner, shopping and gardener.

Mary Mizzi

Rosa is a very beautiful, sweet & caring person. She goes thoroughly with you & checks every single detail. Could not asked for more. Very happy with Rosa & Care Made Easy. Keep going & growing.

Fatima

How It Works

Steps to get started

Care Made Easy streamlines the home care process. Here are the four simple steps you need to get started.

Contact Us

Contact Care Made Easy to discuss your care needs and explore how we can assist you in managing your care.

Care Planning

We'll work closely with you to create a personalised care plan that suits your needs and goals.

Assign Workers

We will assist you in assembling your care team based on your care plan and preferences, ensuring a perfect fit for your needs.

Get Started

Start receiving the care services you require while we work alongside you, managing your quarterly budget and handling administrative tasks.

Get started

Features

What makes us different

Find out more about the features that make Care Made Easy the ideal choice for your home care needs.

Hassle-Free Administration

Care Made Easy takes care of all the administrative tasks associated with your Support at Home services, allowing you to relax and focus on receiving the care you need.

Timely Payment Processing

We ensure prompt and accurate payment processing to your chosen care providers, eliminating the stress of managing invoices and ensuring uninterrupted care services.

Budget Monitoring and Guidance

Our experienced team helps you monitor your care budget and provides guidance to optimise your funding, ensuring that your funding is utilised efficiently and effectively.

Financial Reporting

Care Made Easy provides transparent and comprehensive financial reports, giving you a clear overview of your package spending and enhancing transparency in financial management.

Compliance Support

We assist you in meeting the regulatory requirements and guidelines associated with your Support at Home services, ensuring that you stay compliant without any additional burden.

Provider Flexibility

With care management, you have the freedom to choose from a wide range of care providers, enabling you to find the right professionals who align with your preferences and specific care needs.

Support

Frequently asked questions

Have questions about Care Made Easy and our care-managed Support at Home services? We've got you covered. Please look at our frequently asked questions below to find answers to the questions we often get asked.

How does care management work with Care Made Easy?

Care management with Care Made Easy involves us handling the administrative tasks associated with your Support at Home budget, including financial management, invoice processing, and compliance support. We coordinate your services, manage your quarterly budget, and ensure all providers meet quality standards. This allows you to focus on receiving care while we handle the paperwork and scheduling.

What are the benefits of care management for my Support at Home budget?

Care management offers numerous benefits, such as hassle-free administration, timely payment processing, budget monitoring and guidance, transparent financial reporting, compliance support, and the flexibility to choose from a wide range of care providers. Our experienced Care Partners ensure your quarterly budget is used effectively, coordinating all aspects of your support so you can focus on living well at home.

Will I still have control over my care decisions with care management?

Absolutely! With care management, you retain full control and decision-making power regarding your care. We work alongside you to support your choices and ensure your preferences are met. You decide which services you receive, when they occur, and who provides them—we simply handle the coordination and administration to make it all run smoothly.

How often will I receive financial reports for my Support at Home budget?

You will receive regular financial reports from Care Made Easy, typically on a monthly basis. These reports provide a clear overview of your quarterly budget expenditure, helping you track your spending and make informed decisions. With transparent reporting, you'll always know exactly where your funding is going and how much remains available each quarter.

What are the three service categories underSupport at Home?

Support at Home services fall into three categories: Clinical Supports (nursing, allied health, care management) which are fully funded by the government, Independence services (personal care, social support, respite) with moderate contributions, and Everyday Living services (cleaning, gardening, meals) with higher contributions. Your contribution rate is set by Services Australia based on your income and assets.

Can I choose my own care providers under care-managed Support at Home?

Absolutely! With care management, you have the freedom to select and engage care providers of your choice, allowing you to receive services from professionals who best meet your needs and preferences. If you already have trusted providers, we can coordinate with them. If you'd like recommendations, we can introduce you to experienced local providers from our trusted network.

What happens if I have concerns or issues with my care-managed Support at Home?

If you have any concerns or issues, feel free to reach out to our dedicated support team at Care Made Easy. We are here to listen, address your concerns, and assist to ensure your satisfaction and a positive Support at Home experience. Your wellbeing is our priority, and we'll work quickly to resolve any issues and adjust your care plan as needed.

What is the process for getting started with care-managed Support at Home?

Getting started is simple. Contact us to discuss your needs, and we will guide you through setting up your care-managed Support at Home, including providing you with the necessary information and paperwork. We'll review your Support at Home approval, create a personalised care plan, coordinate your service providers, and begin your support—all while handling the administrative details for you.

Can I change my care providers if I'm not satisfied?

Absolutely! We understand that your care needs may change or that you may prefer a different care provider. With care management, you have the flexibility to switch providers if you are not satisfied with the services you are receiving. We'll coordinate the transition seamlessly, ensuring your support continues without interruption while you find the right fit for your needs.

How much will I need to contribute towards my care?

Clinical supports are always free regardless of your circumstances. For other services, full pensioners pay the lowest rates (5% for Independence, 17.5% for Everyday Living), while self-funded retirees contribute more. Your exact rate is determined by Services Australia based on your income and assets. Visit the My Aged Care fee estimator at myagedcare.gov.au to get a personalised estimate.

Experience the Care Made Easy difference today!

Book your FREE in-home consultation, and we'll customise a care plan that meets your needs. Our caring team is ready to provide you with expert guidance and answer any questions you may have. Take the first step towards a happier and healthier life at home.

Book a free in-home consultation